ICA50711 Diploma of Software Development Competency

Task 3: - Project Assessors must explain the assessments to the students prior to the students commencing their assessment tasks. Assessment Instructions Prior to commencing the assessments your assessor will explain each assessment task and the terms and conditions relating to the submission of your assessment task. Please consult your assessor if you are unsure of any questions. It is important that you understand and adhere to the terms and conditions and address fully each assessment task. If any assessment task is not fully addressed, then your assessment task will be returned to you for re-submission. Your assessor will remain available to support you throughout the assessment process. Written work: Assessment tasks are used to measure your understanding and underpinning skills and knowledge of the overall unit of competency. When undertaking any written assessment tasks, please ensure that you address the following criteria: • address each question including any sub-points • demonstrate that you have researched the topic thoroughly • cover the topic in a logical, structured manner • your assessment tasks are well presented, well referenced and word processed • your assessment tasks include your full legal name on each and every page. Active Participation: It is a condition of enrolment that you actively participate in your studies. Active participation is completing all the assessment tasks on time. If you do not participate in your studies, you will be required to report to the Student Services. Plagiarism: Plagiarism is taking and using someone else's thoughts, writings or inventions and representing them as your own. Plagiarism is a serious act and may result in a student’s exclusion from a course. When you have any doubts about including the work of other authors in your assessment, please consult your trainer/assessor. The following list outlines some of the activities for which a student can be accused of plagiarism: • Presenting any work by another individual as one's own unintentionally • Handing in assessments markedly similar to or copied from another student. • Presenting the work of another individual or group as their own work. • Handing up assessments without the adequate acknowledgement of sources used, including assessments taken totally or in part from the internet. If it is identified that you have plagiarised within your assessment, then we will organise a meeting to discuss this with you. What about Copyright? You must be careful when copying the work of others. The owner of the material may take legal action against you if the owner's copyright has been infringed. You are allowed to do a certain amount of copying for research or study purposes. Generally, 10% or one chapter of a book is acceptable, where the participant is studying with, or employed by, an educational institution. Assessment Outcomes You must submit a project report to your assessor by the due date. Your assessor may not accept your work after the due date unless prior permission was granted to you by your assessor. Your submitted work will be assessed against the set performance indicators (Refer to performance indicators in marking guide section) your assessor will record your performance as “Satisfactory” or “Not Satisfactory” against each performance indicator. Your result for this assessment will be “Satisfactory” if your performance is satisfactory against all indicators Your result for this assessment will be “Not Satisfactory” if your performance is not satisfactory against any one or all indicators. If you are deemed “Not Satisfactory” you will be provided with feedback from your assessor and will be given another chance to resubmit your assessment task. Assessment Appeals process: If you feel that you have been unfairly treated during your assessment, and you are not happy with your assessment and you are unhappy about the outcome as a result of that treatment, you have the right to lodge an appeal. You must first discuss the issue with your trainer/assessor. If you would like to proceed further with the request after discussions with your trainer/assessor, you need to lodge your appeal to the Course Coordinator, in writing, outlining the reason(s) for the appeal. Resources: You are allowed to refer to journals, newspapers, books that are relevant to your course in the Library, which is situated in level 3, Sydney / Adelaide. Your student ID care must be presented for verification. Application of the unit: ICTICT509: This unit describes the skills and knowledge required to identify, analyse and document business requirements. It applies to individuals working as systems analyst developers and project team leaders, and managers responsible for gathering data to identify business requirements. ICTICT511: This unit describes the skills and knowledge required to ensure information and communications technology (ICT) services meet current and future internal operational enterprise requirements. It applies to individuals whose responsibilities may include maintaining and supporting critical infrastructure for objectives in small-to-medium sized organisations. ICTPMG501: This unit describes the skills and knowledge required to manage the initiation, implementation and completion of reasonably complex information and communications technology (ICT) projects incorporating scope, risk control and financial factors. It applies to individuals who utilise a range of specialised technical and managerial techniques to plan, carry out and evaluate their own work and/or the work of a team. Context Purpose of this assessment is to assess skills and knowledge required to match IT needs with strategic direction of enterprise. This assessment takes place in International Institute of Business and Information Technology (IIBIT) computer lab. The following factors must be observed during assessment – please follow WHS instructions given by your trainer and ones put on the wall. This assessment is due when you are instructed by your trainer. You need to demonstrate ability to: ? identify sources and gather information pertinent to the business requirements ? review and analyse business requirements based on business strategy and current and future directions ? confirm the business critical factors with stakeholders ? prepare data for review ? document data analyse for review according to organisational standards. ? access and analyse relevant information on changes to technology and resources ? analyse strategic plans to determine future technology needs ? monitor resource use and cost-efficiency and effectiveness of technology ? develop and document action plan detailing standards, targets, timelines and implementation methods. ? scope the activities of a complex information and communications technology (ICT) project ? prepare a project plan ? determine the project team and duties ? execute a project ? close the project, ensuring it has met requirements. You need to demonstrate knowledge of: ? define the client business domain, so that the business needs are understood by project team and client ? describe the current industry accepted hardware and software products, general features and capabilities suited to the project ? outline the role of stakeholders and the degree of involvement in the process ? specify quality assurance practices required when determining the requirements ? examine the system's current hardware, software and communication functionality. ? identify methods of analysis and planning approaches to technical problems and management requirements ? assess and document the hardware platform used by the organisation and network, and the subsequent security guidelines required ? explain current system functionality to forecast for planning ? identify and specify operating systems supported by the organisation to forecast for planning ? compare competing and complementary internal and external operating environments ? identify and assess technology and product directions for evaluating and forecasting vendor and technology trends. ? describe the characteristics of leaders and technical teams ? outline the consultation and communication techniques and strategies ? describe the process of establishing technical teams and determine stages of team development ? explain estimation and cost-analysis techniques ? describe the methods of communication and communication styles, including interviewing techniques ? identify the objectives and perform benefits analysis ? outline the organisational values, policies and processes that apply to the project ? conduct performance management and project team appraisal methods ? explain the processes for monitoring team and own performance ? outline the project cash flow and budgeting processes ? identify the range of project-management methods and tools ? conduct systems analysis and modelling techniques ? explain team roles and delegation within a multi-project methodology context ? identify and analyse technology solution models and frameworks. ? ? Assessment Task 3: - Project Sydney CAR RENTAL is a SMALL CAR rental company that provides regular car rental service, with two pick up and return locations. They offer different car types including small family cars, large family cars, compact executive cars and compact SUVs, in total the company has about 20 cars available for a rent. In order to run their business effectively they need a SOFTWARE SOLUTION that helps to serve their customers and reduce the running costs of the business. Your proposed solution should effectively address their needs and provides means to run the business. One of the most important features every car rental needs is a booking system that allows customers to book cars and keeps track of all vehicles. Since the company has two branches they need to have a good overview of which cars are available and on which location. The system easily enables to book cars and manage all rentals. Many of their customers prefer to book the car in advance and the software should find all available cars during that period. Also the billing information related to bookings which make it easy to monitor business cash flow. Another crucial element is managing vehicles. As mentioned earlier the company has about 20 cars and all of them fall into one of the four available models. When it comes to booking then every car has a current status that shows if this car is currently available or not. The full history of the cars' status is also stored and naturally all BOOKINGS in the future as well. According to Sydney's business model each vehicle has an individual pricing SCHEDULE which is mostly dependent on the model of the car, vehicle's manufacture date and mileage. Currently, there are five price ranges based on the rental period. Thus every car has its own pricing information which has to be stored. Sydney has many loyal customers and in order to delight them, the company has special discount campaigns for such customers. For this reason the software provides a simple way to manage all customers and save information about their CAR RENTAL history. It makes really easy to determine loyal customers and offer them valuable benefits. Your software should help Sydney Car Rentals to complete everyday business ACTIVITIES smoothly and effectively. A great advantage expected from this software is that it should handle all Sydney's main business processes and they do not have to use another tools to manage their customers, vehicles and employees for example. Tasks: Carefully read the above given requirement from Sydney Car Rentals and create a report to be submitted to your trainer (Assuming your trainer is the major stakeholder who owns the Sydney Car Rentals). Below questions will guide you in creating the required report. You can use the templates given at the end of the questions as Appendix wherever required. It is not mandatory to use the given templates. Learners can create their own templates also. Alternatively visit this website http://www.projectmanagementdocs.com/project-planning-templates/project-management-plan.html . Question 1: Identify the scope, objectives, business problem or opportunity and develop a project charter. This project charter can be used to initialise or signoff the project. Refer Appendix A for the Project charter template. Question 2: Now assuming you have obtained the sign-off in the project charter, plan the information gathering activities to confirm the requirement, identify the risks and possible constraints to the system. Your information gathering activities may include interview with the client, surveys, researching similar websites like www.thrifty.com.au , www.budget.com.au and others. Question 3: Develop a detailed project plan that includes work breakdown, project timeline and budget. Question 4: Define the project roles and responsibilities. Question 5: Comparison of information related to current operational practices and strategic plan to determine possible IT gaps and improvement opportunities to implement the new system. Create a risk management plan.  Question 6: Write note on quality management, testing to be used to test the software and explain the communication procedure you will suggest. Question 7: Create a disaster recovery plan for the system you intended to develop along with the maintenance or support plan you will offer to your client. Question 8: Lastly create a sign-off form to be used at the closure of the project Note: The questions are provided to ease your task. You are required to remove the question numbers and submit your solutions in form of a report and not as question and answers. Your final report should have heading wherever necessary and should include table of contents. Refer to  I was explained the Units of competence, elements and performance criteria which I studied during the course and provided with adequate resources which enable me to complete this assessment. ? The assessment tasks, assessment criteria and assessment due date(s) for this course were explained. ? I was advised and I am aware of IIBIT’s Policies and Procedures including the Assessment Policy and the Assessment Appeals Process. ? I have been advised am aware of how to access my Record of Results. Signature of student: ___________________________ Date: ______________________ Assessor Acknowledgment of receipt Sign: _________________________ Date: ____________________ Evidence Requirements Has the student attached the following evidence documents Yes No Place a tick (?) Answer to Question 1 Answer to Question 2 Answer to Question 3 Answer to Question 4 Answer to Question 5 Answer to Question 6 Answer to Question 7 Answer to Question 8 Performance Indicators Did the student demonstrate the knowledge of the following Satisfactory Not Satisfactory Place a tick (?) define the client business domain, so that the business needs are understood by project team and client describe the current industry accepted hardware and software products, general features and capabilities suited to the project outline the role of stakeholders and the degree of involvement in the process specify quality assurance practices required when determining the requirements examine the system's current hardware, software and communication functionality. identify methods of analysis and planning approaches to technical problems and management requirements assess and document the hardware platform used by the organisation and network, and the subsequent security guidelines required explain current system functionality to forecast for planning identify and specify operating systems supported by the organisation to forecast for planning compare competing and complementary internal and external operating environments identify and assess technology and product directions for evaluating and forecasting vendor and technology trends. describe the characteristics of leaders and technical teams outline the consultation and communication techniques and strategies ? describe the process of establishing technical teams and determine stages of team development explain estimation and cost-analysis techniques describe the methods of communication and communication styles, including interviewing techniques identify the objectives and perform benefits analysis outline the organisational values, policies and processes that apply to the project conduct performance management and project team appraisal methods explain the processes for monitoring team and own performance outline the project cash flow and budgeting processes identify the range of project-management methods and tools conduct systems analysis and modelling techniques explain team roles and delegation within a multi-project methodology context identify and analyse technology solution models and frameworks. Record of Assessment Outcome Student must be satisfactory against each indicator (see above) to achieve satisfactory assessment outcome Assessment Outcome: ? SATISFACTORY ? NOT SATISFACTORY Assessor’s feedback: Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback on the back of this form. Signature: ____________________________ Date: ____/_____/_____ Student Declaration: I declare that I have been assessed in this unit, and I have been advised of my result. Signature: ____________________________ Date: ____/_____/_____